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System Administration

Technical system status, service health, and diagnostics

🕐 Last login: May 2, 2026 08:42 AM
2,458
Total Users
↑ 5.3% vs last month
1,842
Active Users
↑ 4.8% vs last month
32
User Roles
0 change
→
45
Modules
3 updates available
98%
System Health
All systems operational
System & Users
System Overview
Live
View System Health →
User Distribution by Role
View All Users →
Recent System Activities
View All Activities →
Infrastructure & Security
Module Status
● 1 warning
Core HRActivev2.4.1
PayrollActivev2.3.8
AttendanceActivev2.4.0
Leave ManagementActivev2.4.2
PerformanceWarningv2.3.5
RecruitmentActivev2.3.7
Manage Modules →
Security Overview
Failed Login Attempts (24h) 12
🟢 Active Sessions 87
🔑 Password Expiry (7 days) 23
👤 Inactive Users (30+ days) 45
Go to Security Center →
Database & Storage
🗄️
256 GB
Database
of 500 GB
📁
1.2 TB
Storage
of 2 TB
☁️
Success
Backup
Last: 02:00 AM
System & Backup Settings →
Quick Actions
👤➕Add User
🛡️➕Create Role
🔐Assign Permissions
🔀Manage Workflows
⬆️Import Users
⚙️System Settings
📋View Audit Logs
☁️Run Backup

Welcome back, Manager

Here's what's happening across your workforce today

📅 May 2, 2026
39
Total Employees
↑ 5% YoY
→
3
Expired Iqamas
Renew Now
→
4
Pending Requests
Action Needed
→
Unavailable
Monthly Payroll (SAR)
No exact run selected
→
Needs Attention Today
Urgent Actions
3 Expired Iqamas
Faisal, Pradeep, Vijay — renew immediately
4 Pending Approvals
Leave · advance · WFH · training — awaiting review
Payroll
No exact run selected
Upcoming Expiries
Iqama 3 overdue
Medical Insurance 5 in 30d
Passport 2 in 60d
Driving License 1 in 90d
SCE Certificate 2 in 120d
Quick Actions
Workforce & Compliance
Headcount by Department
7 Depts
Working Format
All Staff
Office 67%
Hybrid 23%
Remote 10%
Workforce Mix
39 Staff
Saudization17 Saudi · 22 Expat
Gender32 M · 7 F
Contract Type34 Full · 5 Contract
3.4y
Avg Tenure
6
Open Roles
2.1%
Turnover
● Attendance Today
Live
35
Present
2
Absent
1
Leave
1
WFH
Check-in rate · last 7 days 94.6%
S
M
T
W
T
F
S
⏱ Avg check-in 8:42 🟠 2 late today
Compliance
Nitaqat (Saudization)72%
Iqama Validity3 Expired
WPS Compliance100%
GOSI Submission92%
Government Violations
1
HRSD
0
MCI
1
Others
Planned Absences — May 2026
Branch
Department
Location
Leave Type
Annual Leave Sick Leave Business Trip Work From Home Other Leave

Employees

Manage employee records, employment details and workforce information.

Total Employees
→
🇸🇦
Saudi Nationals
→
Nationalities
→
♀
Female Employees
→

Employee Profile

Full record — personal, employment, skills, documents

HR Action Center

Renewals, probations, reviews, and expiry alerts · overdue items first

3
Overdue
Action Required
→
3
Due Soon
Due within 30 days
→
8
Upcoming
Scheduled
→

Compliance Dashboard

Saudi Labor Law · HRSD · GOSI · Nitaqat · PDPL

Last Check: May 2, 2026
Needs attention now
Issues only · most urgent first
Government integration status
Iqama Tracker
—
WPS / Mudad
On-Time
Qiwa Contracts
Manual
🇸🇦 Saudization (Nitaqat)
Platinum

Government Relations

GRO queue · Iqama · Passport · Visa · Muqeem · Qiwa · Mudad

0
—
Critical · Expired
Block work eligibility
→
0
—
In Progress
Active workflows
→
✅
0
—
Completed (30d)
Last 30 days
→
⏱️
0
—
Avg Cycle Time
Days · per transaction
→
Transaction Trend
Completed In Progress Critical
Transactions by Type
GRO Specialists Workload
0
SpecialistWorkloadDoneActiveDueOverdue
Government Portal Status
Transaction Queue
⏰ Upcoming Expiries
View Calendar →
EmployeeDocumentExpiryDays

Custody Management

In-kind & cash custody · Assigned to employees · Clearance & reporting

📦 Custody Register

Travel & Business Trips

Trip requests · Per diem · Approvals · Expense settlement

0
Pending Approval
→
✈️
0
In Progress
Currently travelling
→
✅
0
Completed (30d)
→
💰
0
Total Cost (SAR)
YTD spend
→
Trip Requests
Trip IDEmployeeDestinationDatesPurposePer DiemTotalStatusActions
✈️ Annual Air Tickets Entitlement policy in Benefits → bookings here
RefEmployeeRouteTravel DatePaxClassCostStatusActions

Policy Center

Employee Handbook · SOPs · Acknowledgement tracking · Version-controlled

Policy Library

Workforce Planning

Headcount budget vs actual · Department capacity · Open positions impact

👥
0
Actual Headcount
📐
0
Budgeted (FY26)
0
Open Positions
💰
0
Annual Cost (SAR)
Total compensation
Department Capacity — Budget vs Actual
12-Month Headcount Projection

Audit Logs

System-wide activity trail · Who did what, when · Enterprise compliance

📋
0
Events Today
👥
0
Active Users
0
Warnings (7d)
0
Critical (7d)
🔍 Activity Trail
TimestampSeverityActorActionModuleTargetIP
Data Protection (PDPL)
Controls · not just a badge

Work Discipline

المخالفات والجزاءات · نظام العمل السعودي · المواد 58–72

Self-Service Requests

Leave, advances, documents, WFH, training

4
Pending
5
Approved
0
SLA Escalations
—
Avg Decision Time
Pending Approval
4 items
All Requests
IDEmployeeTypeDateStatusActions

Approvals

Track requests and take action across the approval chain

Your Voice Matters

Employee inquiries · Payroll · Benefits · Leave · Grievance · Saudi Labor Law

12
Open Requests
Last 30 days
2.4h
Average First Response Time
Last 30 days
94%
Requests on Time (SLA)
Last 30 days
3
Escalated
Last 30 days
Request Queue
24 tickets
Categories
Escalation Matrix
KSA Labor Law
L1
HR Agent
First responder · General inquiries
Respond within 4h · resolve 2 days
L2
Line Manager
Team-specific · Approvals
Respond within 1 day
L3
HR Business Partner
Sensitive · Policy interpretation
Respond within 2 days
L4
HR Director / Legal
Grievance · Legal · Final authority
Routed to HRSD where required
Channels & SLA Policy
ESS Mobile App
62% of volume
21% of volume
Web Chat / WhatsApp
12% of volume
Phone Hotline · 8004-HR
5% of volume
SLA by Priority
PriorityFirst ResponseResolution
● Urgent30 min4 hours
● High2 hours1 day
● Normal4 hours2 days
● Low1 day5 days
Confidential Grievance Channel
Anonymous option available. Routed only to HR Director and a designated trustee. Handled under the establishment’s internal grievance procedure, escalatable through Ministry of Human Resources and Social Development (HRSD) channels where applicable.

Policy Library

Governed, source-linked KSA compliance content — versioned, dated, owned

Leave Management

Annual schemes · accrual · proration · carry-forward · all leave types — as of 30 May 2026

Accrual Plans & Scheme Assignment
Balance Snapshot — by Role
🗂️ Leave Types & Carry-Forward Policy
Annual carries forward
↪
Carry-forward rule: only the Annual Leave balance is carried forward to the next year. All other leave types are granted per-incident or reset at year-end (use-it-or-lose-it) and do not accumulate. Exception: Sick Leave (Art 117) does not reset at year-end — it runs on a rolling 12-month window per employee.
Leave TypeAnnual AllowanceBasisCarry-ForwardSupporting DocTaken YTD
⏱️ Compensatory Leave — Comp-Off Automation · إجازة تعويضية
EmployeeOT HoursComp Earned (1.5×) UsedBalance / CapNearest ExpiryStatus
Automation rule: approved overtime timesheet → comp-off = OT × 1.5 · frozen at 240h/yr · each block expires 60 days after accrual (FIFO, auto-removed day 61) · employee email at day 45 · line-manager compliance flag at day 55.
Employee Leave Balances
0
EmployeeRoleDeptScheme AnnualOpeningAccrued YTD TakenBalanceC/F → 2027
Leave Taken Report — 2026
EmployeeTypeFromToDaysStatus
🔐
Payroll Restricted
Enter PIN to view salary data
Default PIN: 1234

Payroll Summary

Salary, EOSB, vacation accruals — all branches

207,725
Monthly Payroll (SAR)
↑ 3.2%
5,326
Average Salary (SAR)
74,460
Vacation Accrual (SAR)
312,408
EOSB Liability (SAR)
📋 Per-Employee Payroll Components
EmployeeBranchMonthly SalaryVac. AccrualEOSBTotal Liability
🧾 Monthly Payroll Structure
Apr 2026
🧮 End-of-Service Benefit Calculator
Computes EOSB per Saudi Labor Law Articles 84-87. Wage = Basic + fixed allowances (Housing, Transport). Pick a termination scenario to see entitlement.
⚠️ Saudi Payroll & WPS — Important Notes
🛡️
GOSI Calculation Base
Calculated from the compliance configuration.
⏱️
Overtime — Article 107
OT/hr = (Actual Wage ÷ 240) + (Basic Wage ÷ 480)
240 = regular hourly rate (30d × 8h). 480 = 50% bonus on basic only.
Example: (4,500÷240) + (3,000÷480) = 18.75 + 6.25 = 25/hr → × 10h = 250 SAR.
🏖️
Leave Salary
Annual leave salary is computed on the total wage (Basic + all allowances), not the basic only. Must reflect approved leave dates.
💵
Advances & Loans
Must be documented with signed agreement & repayment schedule. Monthly installment cannot exceed 10% of basic wage (per labor regulations).
🏦
WPS Compliance
Bank transfer amounts MUST exactly match the WPS SIF file submitted to Mudad. Differences trigger Ministry alerts.
Absence Deduction
Daily rate formula: Monthly Salary ÷ 30 × absent days. Applied only to unauthorized absences.
🔄 Suggested Monthly Payroll Workflow
8 steps

Performance Reviews

Mid-year review cycle · Jan – Jun 2026

Mid-Year Performance Reviews 2026
ACTIVE
Manager review + self-review · 01 Jan – 30 Jun 2026
Overall progress: 56% complete
12
Not Started
18
In Progress
9
Completed
Review Status by Employee

Team Performance

Your direct reports · Mid-Year cycle · Jan – Jun 2026

My Team — Mid-Year Reviews 2026
ACTIVE
—
—
0
Not Started
0
In Progress
0
Completed
My Team — Review & Goal Status

My Reviews

Reviews assigned to you — your personal action queue

Reviews Assigned to Me
ACTIVE
—
0
Pending
0
Submitted
0
Completed
My Action Queue

Team Goals & OKRs

Your team's objectives plus your own — team-scoped

Document Vault

All employee files, contracts, certificates, and allowed documents in one place

📁
Drop files here or click to upload
PDF, JPG, PNG, DOCX — Max 10MB per file
All Documents

Mobile App Preview

HR/admin tool — preview what employees see in the ESS mobile app

9:41 ▐▐▐ ● ▉
🏠
Home
✅
My Tasks
📅
Time Off
💵
Payslip
🔔
Alerts
👤
Profile

My Payslip

Your salary statement — print or save as PDF

Recruitment & ATS

Open vacancies · Candidate pipeline · Auto-sync with Job Architecture

0
Open Vacancies
Across all departments
👥
0
Active Candidates
In pipeline
⏱️
0
Avg Time-to-Hire
Days · last 90 days
🇸🇦
0%
Saudi Hire Ratio
Open Vacancies
0
Candidate Pipeline

New Joiner Readiness

Tracking new-joiner readiness from offer acceptance to end of first month

0
New Joiners
In progress
→
0
Starting This Week
Next 7 days
0
Overdue Tasks
Need attention
0
On Track
Onboarding Flow
Live
New Joiner Onboarding Progress
0
New JoinerJob TitleStart DateCurrent StageCompletionProbationReadiness
Onboarding Tasks — Selected Joiner

Learning & Development

Courses · Certifications · Skills development

14
Active Courses
86
Total Enrollments
This Quarter
4
Certifications Expiring
≤ 60 days
72%
Avg Completion Rate
↑ 8%
Course Catalog
14 courses
Certifications & Renewals
EmployeeCertificationIssuedExpiresStatus
Top Learners — Q2 2026

Employee Benefits

Clear structure for employee entitlements, insurance, and tickets

GRO Reports

Government relations analytics, throughput & exportable reports — read-only

Expiry Reports

Iqama, contract & document expiries — tracked across the workforce

My Tasks

Transactions assigned to you — your personal GRO work queue

HR Calendar

Leaves · Holidays · Document expiries · Key HR dates

May 2026
Annual / Vacation Sick Leave Work From Home Public Holiday Document Expiry HR Event

Workforce Analytics

Headcount · Turnover · Diversity · Saudization · Engagement

39
Active Headcount
↑ 5% YoY
6.4%
Annual Turnover
↑ 0.8%
🇸🇦
43.6%
Saudization Rate
Nitaqat: Mid Green
4.1/5
Engagement Score
Pulse · May
Headcount Trend
12 months
Hires vs Exits
12 months
Nationality Mix
Department Breakdown
DepartmentHeadcountAvg TenureAvg ScoreSaudization

End of Service & Settlement

Exit procedures · clearance · final settlement · government updates

0
Active Cases
0
In Notice Period
0
Clearance Pending
0
Settlements In Progress
0
Overdue Cases
0
Expected Settlements
Offboarding Workflow
Live
End of Service Cases
0
Employee Risk Reason Last Day Clearance Expected Settlement Approval
Offboarding Tasks — Selected Case
▶ 🧮 EOSB Final Settlement Breakdown Detailed payout for HR & Finance review ⓘ per Art. 84–87

Organization Chart

Reporting structure across branches and departments

39
People in View
5
Managers
7
Departments
4.2
Avg. Direct Reports
🔍
Layout
Color by
Cards

Job Architecture

Master JD repository · Single source of truth · Feeds Performance, L&D, Recruitment & Career Pathing

📐
0
Total Job Roles
Digital JDs in Core HR
🪪
0
Linked Positions
Active employees mapped
0
Vacant Positions
Open to recruitment
📊
0
Avg Competencies / JD
Required skills mapped
📋 Job Catalog
0

Employee Engagement

Engagement · Pulse · Recognition · Wellbeing · Voice of Employee

4.1/5
Engagement Score
↑ 0.3 QoQ
+42
eNPS
Promoter zone
68
Kudos This Month
↑ 24%
86%
Pulse Response Rate
May 2026
😊 Team Mood — This Week
34 of 39 responded
📈 7-day trend
+4% vs last week
May 2026 Pulse — Results
CLOSED · 86%
Recognition Wall
Voice of Employee — Suggestions
Engagement Drivers
vs. industry benchmark
💚 Wellbeing Programs

Departments Management

Add, edit and organize company departments · this structure feeds the Org Chart

7
Departments
39
Total Employees
3
Branches Covered
5.6
Avg / Department
All Departments
Code Department Head of Department Parent Branch Employees Status

Company Settings

Company configuration, branches, notifications and preferences

Company Information
Payroll Configuration

Rates derived by cohort per GOSI New Social Insurance Law (eff. 3 Jul 2024, annual step every 3 Jul to 2028). System B shown at current step. Contributory wage (الأجر الخاضع للاشتراك في التأمينات) capped at SAR 45,000/month.

⚙ Admin override (edge cases only)
⚠ Assigns one employee a fixed cohort for an edge case. Rates stay derived — you cannot type a rate. Every save is audit-logged.
Configure what employees see in My Reports
Unsaved changes
🔔 Notifications
✕
⚙ Tweaks — Payroll Processing
Run Status
Payroll MonthCurrent processing period
Run StatusCurrent payroll state
WPS SubmittedWage protection system
Adjustments
Cost of Living %Applied to all salaries
0%
Bonus (SAR)One-time addition this month
Deduction (SAR)One-time deduction
Include OvertimeAdd OT hours this cycle
OT Rate (×)Multiplier for overtime
Deduction Settings
GOSI Employee % What-if only · live payroll derives by cohort
GOSI Employer % What-if only · live payroll derives by cohort
Absence DeductionPer absent day
Advance RepaymentDeduct pending advances
Live Summary
Base PayrollSAR 207,725
COLA Adjustment+ SAR 0
Bonus+ SAR 0
Deductions- SAR 12,450
GOSI (Employer)+ SAR 24,927
Net DisbursedSAR 195,275
Total Cost to Co.SAR 220,202
Actions